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Archive for the ‘Content Marketing’ Category

Trust Your Customers to Raise Their Hands: How to use non-gated content to more than double high-quality leads

January 20th, 2017

Challenged to measure ROI on every program and hit a certain number of leads per month, some marketers make potential customers fill out forms to get access to gated content.

Instead of forcing form fills, Chris Keller, Vice President of Marketing, Health Catalyst, and his team set their content free in order to increase shareability and lead quality while more than doubling leads during a three-quarter period.

“We’re trying to be the non-marketing marketing group,” Chris said. “We’ve taken a controversial approach to educating the market.”

For Health Catalyst, a healthcare analytics company, aggressively educating customers was a key aspect of its strategy to deliver a high-growth pipeline of leads. However, in a crowded healthcare IT market, Health Catalyst wanted to establish leadership, not generate cold leads.

This led the team to take a different approach: as few lead forms as possible. Because they wanted a pipeline of sale-ready leads, they put their trust in prospects to raise their hands when they were ready.

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Marketing Basics: Don’t overlook these 5 digital marketing tenets

May 17th, 2016

There are so many impressive things you can do with your website these days. Augmented realty. Rich animations. Micro-interactions. Interactive infographics.

But I like to think of it like this …

When the quarterback throws a 90-yard touchdown pass, the camera cuts to the wide receiver doing a celebratory dance, and then to the quarterback pumping his fist. What they’re not showing you is the right guard who picked up the blitz to allow the quarterback the time to heave up that bomb.

Your website, content, and digital marketing is often presented the same way. Advanced, flashy user interfaces are great. But looking in our own analytics, I was reminded there are probably a few unheralded, down-to-Earth, un-buzzworthy basics that should still power your online marketing.

 

Basic content

“Basic” has become slang for “limited,” “rudimentary” or any number of other negative connotations. To quote Kara Brown on Jezebel, “Being basic just means that you aren’t that dope.”

And you probably feel that way about the content on your site as well. You are steeped in the latest, most advanced things going on in your industry. You focus on the breaking news. You spend your waking hours thinking about the coolest features of your products, and most advanced capabilities of your services.

But is that what your customer is looking for?

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Content Marketing: How to help subject matter experts come up with blog topics

April 19th, 2016

Let’s say you’re an intrepid marketer at a company. You’ve read about the power of inbound marketing, have started your company’s blog, and … now what? How do you get these subject matter experts (SMEs) to blog? And what should they blog about?

Or perhaps you have an established content marketing blog — you’ve been going for years. But your SMEs are running out of ideas for blog topics. What should you do?

Keep reading (and then send your SMEs this blog post).

 

The analogy

Photo: Cirofono

Photo: Cirofono

Now that we’ve established the problem, let’s look to an analogy laced with a pop reference to help give you an approach to solve it.

When George and Jerry are pitching the idea of the “show about nothing” to NBC executives on “Seinfeld,” George asks …

George: What did you do today?
NBC Exec: I got up and came to work.
George: There’s a show! That’s a show.
NBC Exec: How is that a show?


The Seinfeld Method

If your SMEs don’t think they have anything helpful to blog about for your audience, ask them, “What did you do today?”

Their day-to-day role likely spurs many topics that would benefit your ideal customer but are hidden in the four walls of your company. In fact, are you read this blog post, your SMEs are probably:

Almost everything done in their job is content.

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