Online shopping with Eddie Bauer, Lands' End and Old Navy
I’m spring/summer shopping now that the weather is turning warm and after a long winter of crouching next to the light of my PC monitor I don’t fit any of my old clothes anymore (reasons why jeans and shorts should be tax deductable, because they are work-related expenses in the computer age)!
Best bit was the Eddie Bauer online operator who was awfully nice when I asked her a question about a Lands’ End product. Apparently lots of people besides me get them mixed up (whoops). She was so pleasant about it that I ended up ordering from her in the end after all. And then going to LandsEnd.com afterwards and guilt-buying on top of that.
Second best was the OldNavy.com site, who have still not improved their product description details online (the bane of most e-retailers who don’t come from a catalog background), but when you submit an order and leave their site they do have an exceptionally smart note at the end:
If you are using a kiosk, or someone else’s computer, please click the Sign Out button to clear your personal information from this computer. – oldnavy.com Nicely done.
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