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Archive for the ‘Social Media Marketing’ Category

How brand marketers hitched a ride on the solar eclipse in social media marketing

August 31st, 2017
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Every few years, everyone everywhere stops what they’re doing to watch the BIG THING that is happening, whatever it might be — the OJ Simpson trial, balloon boy or, most recently, last Monday’s (moon-day’s) total solar eclipse.

While it may have culminated in everyone gazing up at the sky Monday afternoon, wearing funny-looking glasses, remember that in the weeks beforehand, they had been looking at and searching for information online.

The question for marketers is, do you just watch these events pass you by, or do you capitalize on them for a little social cache?

Even our parent company, MECLABS Institute, got in on the moon madness and posted our eclipse party on social media.

 

 

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Social Media Marketing: Should I include paid influencers in my marketing spend?

July 6th, 2017
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It’s almost unusual these days to make a purchase before quickly checking online to look at stars, comments and blogger reviews.

A whole industry has sprung up out of our consumer need for secondary validation before each swipe of our credit card or “Confirm Purchase” click.

The people behind it are called, generally, paid influencers. They make capital for their blogs and vlogs from companies by reviewing, vouching for, or generally promoting products to their audience.

While traditional celebrities of various degrees of fame participate in this, microinfluencers, as they’re also known as, are general defined as untraditional celebrities. They’re individuals who work in their category, or are truly knowledgeable, passionate and authentic within it, to be seen as a trusted source of buying recommendations.

A MarketingSherpa chart article that covers this topic, featuring a 2016 study by Experticity, an influencer marketing company, in collaboration with Keller Fay Group and Dr. Jonah Berger, The Wharton School of the University of Pennsylvania, discovered that 82% of people are willing to follow an influencer’s recommendation, over the 73% who would follow the average customer’s.

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Insta-famous: 4 quick tips on how to build your brand’s Instagram profile

June 16th, 2017
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Instagram is a great space for marketers. Brands and friends are freely intermixed, and the platform has a light, fun vibe, and there is an emphasis on creativity.

This is a space where, when done correctly, you can be counted among your followers’ favorites. They’ll look forward to your brand’s posts, or click to view your stories, more than any of their real-life friends.

Read these four tips to get a jump on how to take your brand to another level on Instagram and get in with the platform’s cool kids — some of whom are actually giving these tips.

Tip #1. Interact with other brand Instagram accounts

After BBC Earth and 500px discovered a natural overlap between their two communities, they decided to shake things up and offer Instagram followers a different perspective.

500px users are a full range of photographers, from those just starting out to professionals. BBC Earth has a photographer following as the natural history brand for the British Broadcasting Corporation.

They created an opportunity to bring each other’s content to a wider audience in a week-long “Instagram takeover.” The two brands posted content for each other for a week, bringing each other’s community and conversations with them.

“We saw this Instagram opportunity as a way to show off our community to the world, in particular [to] the 500px community of really highly skilled photographers,” said Kara Segedin, Community Executive, BBC Earth.

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Snapchat Do’s and Don’ts from HP’s session at MarketingSherpa Summit 2017

April 21st, 2017
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Throughout my tenure at MECLABS Institute, parent company of MarketingSherpa, I’ve worn a lot of hats. I have been the managing editor of MECLABS.com, produced web clinics for MarketingSherpa’s sister site, MarketingExperiments, and currently serve as a senior manager of digital analytics, where I help our Research Partners make sense of mountains of customer data.

Perhaps my most cherished responsibility, however, has been to act as the resident Snapchat journalist around the MECLABS campus. Whether the office alligator is sunning himself beside the lake, a company-wide ping pong tournament is taking place, or we’re surprising Aimee Reynard, Senior Events Manager, on her birthday at Summit, if something interesting is going on, I consider it my duty to spread the word to my coworkers via Snap.

For this reason, I jumped at the opportunity to work with Frank Danna, Content Director, Softway and Stef Brower, Global Social Marketing, HP on their MarketingSherpa 2017 Best Practices session, “Navigating the Complex (and Weird) Landscape of Snapchat: An inside look at HP’s Snapchat journey.”

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Social Media: How to make [the right] friends and influence people [who matter]

March 13th, 2017
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It’s one of those randomly attributed phrases that people throw around in social media: “Why fit in when you were born to stand out?”

We’ve all probably randomly scrolled past that phrase and ones like it a thousand times. But for some reason, reading that today on LinkedIn got me thinking — why do so many brands just follow the status quo for social media when the space is made so that the user can stand out from the crowd?

There are so many different ways to reach out not only to your customers as a whole, but to maybe even excite a niche crowd. Here are three of those ways:

Tactic #1. Pioneer uncharted platforms — go where competitors aren’t

In navigating the competitive marketplace for high-end jewelry, the team at Brian Gavin Diamonds needed a cost-effective method to help them stand out.

At MarketingSherpa Summit 2016, Danny Gavin, Vice President and Director of Marketing, Brian Gavin Diamonds, discussed how the team wasn’t afraid of going somewhere the competition had yet to explore to do that.

This attitude led them to Vine, a social app that allows for six seconds of looping video clips.

“The natural paths of marketing can be more expensive. We turned to social,” he said. “No one in the jewelry business was using Vine. It was a wide-open playing field.”

There’s a reason no one else had dared — six seconds is not a lot of time to tell a story and sell customers.

The team came up with a four-part strategy to their Vine videos to surpass that hurdle:

  1. Don’t oversell
  2. Be true to the platform
  3. Be timely and relevant
  4. Distill

This Vine video follows that strategy by quickly showcasing what the company can do with the caption: “From idea, to design, to the custom engagement ring of your dreams … Brian Gavin Diamonds is a cut beyond brilliant.”

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Social Media Marketing: Online organic retailer grows following 600% in 18 months

April 8th, 2016
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“Your brand is not what you say it is, but what your customers say it is.”

Or so goes the old advertising maxim.

If we were to update that to modern times, we might add, “And you can discover what they’re saying about your brand on social media.”

When Cambria Jacobs, Vice President of Marketing, Door to Door Organics, sat down for an interview at MarketingSherpa Summit 2016 with Courtney Eckerle, Managing Editor, MarketingSherpa, she shared that old advertising maxim along with her team’s journey on social media — from a customer service channel to a unified, proactive, brand-building strategy.

 

Here are four key lessons from Cambria’s interview …

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