Anne Holland

Looking for Contacts at Amazon.com

August 24th, 2001

I defy you to find a press contact anywhere on Amazon’s Web site. In this day and age when offline companies are scrambling to improve their online press centers in order to increase internal efficiencies (and generate more favorable media attention), the company that’s synonymous with the commercial possibility of the Web, doesn’t have anything but a bunch of press releases with contact names stripped out in their Investor Relations center. Freakish.

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