Archive

Posts Tagged ‘mobile apps’

How NakedWines.com Used Email to Maximize Lifetime Value

April 15th, 2016

How do you turn a name on a list into a loyal and engaged subscriber?

Ecommerce site NakedWines.com has accomplished this by establishing a community of customers and “Angel” members. These customers fund independent wine makers in return for access to hand-crafted wine at a lower cost.

At the MarketingSherpa Summit 2016 Media Center, Julia Fox, Marketing Manager, NakedWines.com, spoke about how her team wanted to maximize member lifetime value during the early phases of the customer journey.

 

“Since we’re all ecommerce, email is obviously a huge part of our success,” Julia said, adding that most of the company’s revenue comes from these “Angel” members, which means nurturing new customers into Angels through this channel is especially important.

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Mobile Marketing: 3 tips from ModCloth on mobile app engagement

August 8th, 2014

Seldom do I condone a selfie.

Nothing makes me want to cut a slice of humble pie for someone more than a pointless, self-taken snapshot. If you’re doing absolutely nothing but think you look darn good, it’s pretty clear you’re pulling for some strokes to the ol’ ego.

In the driver’s seat of your car? Not a photo op. Working at your computer but having a great hair day? Don’t click the cam.

However, I do think there are some exceptions — and perhaps even necessary occasions — for a selfie. If I run into Jennifer Aniston on the street but no one’s there to take the pic, you best bet I’ll hold up my iPhone and do it on my own.

While my iPhone’s photo album doesn’t have celebrity-accompanied shots (I’m working on it), it’s not selfie-free, which brings me to my other exception: fashion.

Putting an outfit together or buying a piece of clothing is often stressful. I can look in the mirror as long as I want to see if I think a shirt looks funny or if my shoes go with my dress, but there’s nothing better than a second opinion.

I can get that second opinion by taking a photo of myself in the outfit, texting it to my girlfriends to weigh in. What do you think of this top? How does this skirt look with these earrings? Should I buy it? All of my friends and I do this.

Fashion retailer ModCloth, a brand my wallet knows all too well, integrated this selfie behavior into its mobile app. I learned all about it when ModCloth’s Chief Technology Officer Udi Nir chatted with me in the MarketingSherpa Media Center at IRCE.

 

Udi co-hosted an IRCE session in Chicago titled, “Mobile Commerce: Get Ready Today for Tomorrow,” where he gave me the scoop on ModCloth selfies along with how crucial it is to have a strong mobile presence.

“It’s really important because that’s where our girl, our customer, is,” Udi told me. “We are wherever she is. If we want to serve her, we have to be in all those places she wants to access our site.”

On the marketing side, mobile unlocks new opportunities for marketers to reach customers in ways and at times they couldn’t have before.

“Mobile basically provides us new moments of found time,” he said. “Those two minutes in line, a few minutes on the bus or whatnot that weren’t able to be used before.”

ModCloth has channeled its mobile focus into its app, which has helped the company achieve both entertainment and engagement among its customers.

One particular feature is the app’s Style Gallery, a place where ModCloth customers can upload their outfit photos to show how they’ve styled their clothing to give others inspiration, Udi explained.

modcloth-style-gallery

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Mobile Commerce: 4 creative approaches for using Flipboard

January 28th, 2014

Creating an awesome experience that engages users across desktop, tablet and mobile devices is tough.

When you factor in additional research projecting significant growth in Internet usage among mobile users, the need for brands to build a presence in the mobile marketplace is also increasing.

In short, the mobile monster is growing and the race is on, so what do you do?

 

Creativity drives mobile engagement

Mobile apps are a powerful tool to help bridge the gap in connecting with mobile users, but the trick is taking a creative approach to using them.

Flipboard, for example, is an app that helps users turn aggregated Web content into customized magazines. Other users can subscribe to your magazine, creating a captive audience for your curated content.

In today’s MarketingSherpa Blog post, we will take a look at how some brands have incorporated Flipboard into mobile marketing to provide examples that will hopefully inspire your efforts to tame the mobile monster.

 

Cisco’s “The Futurist Feed” aggregates tech news from around the Web

 

Cisco’s “The Futurist Feed” is an aggregate of tech content from around the Web.

In my view, this is one of the easier approaches to marketing on Flipboard, as aggregating content is really a core part of the app’s functionality. Consider this approach as a gateway tactic to help get your feet wet and experiment a little while keeping brand top-of-mind.

 

Levi’s Jeans uses fashion news to create a social catalog

 

Levi’s Jeans Flipboard magazine was an early adopter of using the app for e-commerce. Its magazine launched in late 2012 as part of a larger campaign. I like this approach as it has helped pave the way for integrating cart functionality into a social content experience.

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