Daniel Burstein

Get More Customers: How understanding the 4 stages of a conversion can help you

July 3rd, 2025

What does it take to move beyond simple transactions and create truly loyal customers? In this SCORE webinar replay, Daniel Burstein and Austin McCraw reveal how philosophies of conversion – religious experiences –can help you build deeper, more meaningful relationships for your business.

It was a comfortable, welcoming, interactive environment for entrepreneurs of any faith, or no religious adherence at all, and while we sought to learn from theology, our presenters made a 100% NO PREACH PROMISE.

Watch the replay to discover:

  • Why understanding your customer’s context is the foundation of transformation
  • How to identify and address the real problems your customers face
  • The importance of creating memorable first encounters and ongoing interactions
  • Real examples from major brands and small local businesses

Ready to create a business people can’t help but talk about? Hit play and start your journey toward transformational customer experiences.

Related resources

The webinar slides

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Daniel Burstein

About Daniel Burstein

Daniel Burstein, Senior Director of Editorial Content, MECLABS. Daniel oversees all content and marketing coming from the MarketingExperiments and MarketingSherpa brands while helping to shape the editorial direction for MECLABS – digging for actionable information while serving as an advocate for the audience. Daniel is also a speaker and moderator at live events and on webinars. Previously, he was the main writer powering MarketingExperiments publishing engine – from Web clinics to Research Journals to the blog. Prior to joining the team, Daniel was Vice President of MindPulse Communications – a boutique communications consultancy specializing in IT clients such as IBM, VMware, and BEA Systems. Daniel has 18 years of experience in copywriting, editing, internal communications, sales enablement and field marketing communications.

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