Billing Revolution released some results today from a survey it commissioned on consumers’ mobile shopping preferences. Harris Interactive conducted the survey and queried 2,029 US adults, ages 18 and older, from April 29 to May 1 of this year.
Of adults who receive bills from cell phone and credit card companies, 57% said they trust card companies more than cell phone companies for accurate billing. Here’s a pie chart with more results (you can click it for a larger version):
Of mobile users, more younger users (59%; ages 18 to 34) thought it was at least somewhat safe to purchase through a mobile phone than older users (34%; ages 55+). More male mobile users thought it was at least somewhat safe (50%) than female users (39%).
Of those willing to make purchases:
o 75% would be willing to buy entertainment items, such as:
– Event/movie tickets (58%)
– Music (41%)
– Games (34%)
– Mobile video or TV content (24%)
o 68% would be willing to purchase food or drink items, such as:
– Pizza (59%)
– Fast food (42%)
– Coffee (25%)
o 43% would be willing to purchase hotel rooms
o 40% would be willing to purchase travel tickets
When browsing the Web today, I came across a report of a mobile marketing campaign by a luxury auto brand—not unlike the mobile case study from BMW we published in our B2C newsletter today. Mobile Marketing Magazine covered the campaign well last year, and I want to pass along a few choice bits from their report.
Jaguar Cars created a WAP site in 2007 to promote its new luxury car, the Jaguar XF. The site included:
– Images of the car
– High- and low-res videos
– Downloadable wallpapers
– Jaguar dealer locator
– Email submission form to request a brochure
– Performance stats, innovation info
– Quotes from the press
The site was launched in November to coincide with the Los Angeles Motor show, and was promoted solely through mobile banner ads on sites such as MSN Mobile and Yahoo! Mobile. The ads generated:
– Over 15 million ad impressions
– Over 85,000 UVs to the WAP site
– About a .6% CTR
Results seen on the WAP site include:
– 12,000 video downloads
– 16,000 wallpaper downloads
– Users clicking beyond the homepage stayed for about 2 minutes, 12 seconds, on average
– 1.2% of users submitted their email address for a brochure
– 2.6% of users located their nearest dealer
BMW and Jaguar are not the only auto brands dabbling in the mobile space. A San Diego-based Cadillac dealership ran an SMS campaign in January, and Kia launched a mobile site last year to promote its car Soul. It looks as if high performance, luxury auto brands–brands consumers associate with cutting edge innovation–are delivering campaigns in one of the newest, fastest growing platforms.
I am a huge fan of the AMC television series Mad Men — a drama about the ad men and women of Madison Avenue in the 1960s. That’s why a blog post about the shutdown of Mad Men Twitter feeds caught my eye.
Apparently, fans were posing as Mad Men characters, creating Twitter profiles for them, and posting regular Twitter updates. AMC asked Twitter to shut down the feeds, which angered fans. Read more…
The BlackBerry Bold has been unveiled, and many folks compared it at launch to the iPhone. For what it’s worth, I think that’s a good thing for BlackBerry marketers. Because, no matter the brand, smartphones are not going anywhere.
There will be more brands entering this particular technological fray; some might actually outdo both the iPhone and the BlackBerry Bold. And they will drive the wireless market further into the future. Read more…
I’ve run across a quick tactic for those of you battling to get users to engage with your Web 2.0 marketing strategies.
I recently wrote stories about companies that offer social networking services through smart phones. Two of the companies–Kiwibox and Buzzd–have rewards programs to encourage engagement. Read more…
I’m going over my notes from an interview with Mike Howard, Chief Operating Officer, Kiwibox, today and I’m impressed with his team’s mobile marketing strategy and content management skills. Kiwibox is a teen-based network for user generated content and socializing.
Read more…
Retail email item: On August 27, Bed Bath & Beyond sent out a campaign that included a dedicated link for people who opened the message on their mobile phones. As part of my job of keeping an eye on as much of the email universe as possible, I signed up for a few BB&B segments – but not every single one of them – while registering at the site a number of months ago.
Read more…
Retail email item: On August 27, Bed Bath & Beyond sent out a campaign that included a dedicated link for people who opened the message on their mobile phones. As part of my job of keeping an eye on as much of the email universe as possible, I signed up for a few BB&B segments – but not every single one of them – while registering at the site a number of months ago.
Read more…
The new iPhone has me thinking about mobile marketing. After stewing over the differences between PC and mobile, a big difference hit me: GPS.
GPS enables sharp geotargeting. You can use IP addresses to target ads to zip codes, but that’s pretty broad. GPS-enabled phones can pinpoint a customer within a matter of feet.
Read more…
Advertisers looking to build brand have a new option. Google now serves mobile image ads on its mobile content network. As with the rest of Google AdWords, pricing is auction-based and you can set a budget.
If you’re planning a branding campaign, and you’re already using AdWords, why not try a test? You might get a good price, since I doubt mobile AdWords is as competitive as regular AdWords.
Only one image ad will appear per mobile page, according to the Google Mobile Blog. That gives you dominance on mobile sites advertising only through AdSense.
