Viral Referrals Start with Cool Product Categories
Organizing an eretail site based on best practices—like with categories and search features—gives you a solid foundation to work from. But it’s not a particularly interesting discussion topic.
I’m polishing off an article featuring Beth Ferreira, VP of Operations, Etsy, a handmade crafts marketplace for buyers and sellers. All of Etsy’s products are handmade. Many are one of a kind. The products can defy categorization and would not easily be found via search.
“Most people that come to the site don’t really know what they’re looking for, which poses a challenge when you’re thinking about merchandising,” Ferreira says.
Etsy organizes products in really cool and fun ways. You can select by their colors, for instance. You can view collections of items other users have grouped from various sellers and comment on them. If you’re in any way involved in ecommerce, you should check them out.
Viral referrals are a large part of Etsy’s success, Ferreira says, and their interesting organization puts fuel on the fire. They’re a lot more interesting to talk about than a search box.
Categories: Consumer Marketing, Ecommerce Eretail, Viral Marketing eretail, merchandizing, Viral Marketing